The
IT intern will be rotated into various roles within IT. Due to the rotation the intern will have the
chance to learn multiple areas within IT and identify the technical stream which
fits best.
- Drive the
assigned Project activities - Support
technical staff - Provide
administration of Access, Request, Knowledge, Incident, Change and Budget
Management - Document
mandatory information for tickets in ticketing tool - Monitor open
tickets and resolve them within prescribed Service Level Agreements - Follow the
monthly shift schedule and arrive before shift start - Regular usage
and update of the Knowledge Base articles - Perform as per
KPI, SLA, Quality and Objective requirements - Identify of any
areas of improvement - Shadow daily
work of technical experts
- Customer
friendly English communication skills (written and oral) - Enrolled in university
- Basic
understanding the technical aspects of a laptop, network, Windows
operating systems, Microsoft Office - Successful
delivery against commitments and deadlines - Promotes
and supports standardization and continuous improvement - Proactive
approach and strong process adherence
- Gross 2300 HUF/hour
- Home office
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