German speaking Help Desk Analyst

We are looking for determined candidates to join our Help Desk Team. Our company advises organisations on IT strategy to implement the most appropriate technology, optimise its performance, and manage our customers’ infrastructures. In doing this we help IT departments in enterprise and corporate organisations maximise productivity and the business value of IT for internal and external users.

This will be your job:

  • Answer contacts promptly and professionally
  • Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
  • Manage end to end all calls logged, providing regular updates to customers on call status
  • May involve use of problem management database and help desk systems
  • Provide support to multiple desk

This is what we would like to see on your CV:

  • Fluent in German
  • Strong knowledge of English language is a must
  • User-level IT skills
  • Good communication and problem-solving skills
  • Customer orientated
  • Open personality

This is what we can offer you:

  • Multicultural work environment: 48 nationalities
  • Fit for life programme: yoga day, runningScience Office: library, gym
  • Office Garden: Recreation room
  • Trainings: 6 weeks long training (soft skills, on-the job), Learning & Development programme, technical trainings, web-based trainings, online-library
  • The company supports language trainings: 70-80% participation is mandatory
  • All You Can Move sport pass and a wide range of cafeteria elements
  • Outstandind salary

To apply please send us your CV: budmlteam@cpljobs.hu

Bővebb információ…

  • Tapasztalat Kevesebb, mint egy év
  • Végzettség Gimnázium / Középiskola
  • Nyelv Angol, Német
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